What a world we live in.

I’m awaiting a package—eagerly checking the tracking.

Finally, ding! It shows delivered. Yet, when I arrive home. No package.

Tracking page shows a photo. Proof of delivery.

Except the photo is simply of a box. In a hallway. In front of a door. No apartment number in the photo. Not much identification at all.

The low resolution photo shows a box on the floor. There is blue light leaking through the door. And I can see the moulding around the door.

I step outside my apartment. The moulding around my door is different. The carpet is a different color. Hell, so are the walls—my hallways are beige. And no light leaks through my door.

Great. My delivery driver is an idiot. The box is clearly in a different building. And there aren’t enough identifying hints to tell where. My apartment is surrounded by other buildings. All restrict access from the outside through keys or electronically.

Where is my box.

So I contact the sender. Push back. Are you sure? The photo shows the box was delivered. Does the apartment manager have it? A neighbor?

Finally, I’m able to convince them I don’t have the package. A replacement is sent, reluctantly. To my work this time. I received it yesterday.

How did we get here? How is a low resolution photo proof of delivery? If the photo had geo-tagging, at least I could possibly figure out which building it’s in. Does the shipper have this information, even though it isn’t in the photo on the tracking website?

Anyway, I’m simply shocked at how little proof is required. And I don’t want the company to lose product or money either… I guess I’m surprised this system isn’t better at tracking loss.